Versand

Thank you for shopping with us! Each jewelry jar is handmade and customized with care. Please review the following shipping terms before placing your order.

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1. Processing Time (Production + Packaging)

• All items are handcrafted and made-to-order.

• Orders are typically processed and shipped within 3–7 business days.

• Processing time may be longer during sales or holidays.

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2. Shipping Destinations & Delivery Times

We ship worldwide to most countries. Below are estimated delivery times for key regions:

⚠️ Delivery time may be affected by customs delays, holidays, or carrier disruptions.

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3. Tracking

• Once your order ships, a tracking number will be sent via email.

• You can monitor the status of your shipment via the provided tracking link.

• If you haven’t received tracking info within 7 days, please contact us.

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4. Shipping Fees

• Free shipping is available on orders over a certain threshold (see checkout for details).

• Remote or special regions may incur additional fees, shown at checkout.

• If an incorrect address is provided, the buyer will be responsible for redelivery costs.

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5. Delays & Delivery Issues

• If your package is delayed 15+ days beyond the estimated delivery date, please contact us for assistance.

• If tracking shows "delivered" but you haven't received it, please check with your local post office.

• If a package is returned due to an incorrect address or failed delivery, the buyer will cover reshipping costs.

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📩 Contact Us

For shipping inquiries, please email us at: xiyajia@outlook.com